Australia. Land of Genius Money.

Early on in my days here, I came to realize how brilliant the Aussies are in how they mint their coins and dollars compared to the US for a variety of reasons. It’s like someone sat down, threw away all of the old traditions, and said how can we make our money as easy and useful as possible. Imagine that. [Read Column]

Tipping for service is almost exclusively done only in the United States and most countries, Australia included, think that its inane to just give an extra and arbitrary amount of money on top of the prices in the menu. In their mind, that extra 15% for an attentive waiter, timely refills, and correct orders isn’t worth it. Quite frankly, its the waiters job to do all of those things … they are paid to do it already.

In fact, when I try to sneak to the front counter with a extra $10 note in my hand, a wrestling match ensues as my wife tackles me from behind.

Well, not tipping at a restaurant has big ramifications for everything else. In truth, tip avoidance starts a cumulative chain of events that destroys the very notion of customer service at any level. Let me explain. [Read Column]